Consultation Challenges

This session requires minor preparation ahead of time (for rapid fire case studies).

Session Outline

 Learning Objectives

  • Explore clinical decision making in the context of telehealth consultations   

  • Identify boundaries and comfort level regarding different patient presentations and understand how that impacts telehealth   

  • Identify strategies and skills to enhance patient safety when using telehealth   

Pre-session reading There is a reading to complete prior to this session.

Activity 1 Paired discussion (5 mins)

  • What have I changed about my telehealth consulting recently? 

Activity 2 Rapid fire case studies (30 mins)

Print rapid-fire case studies and cut into sections. Discuss the randomly selected clinical and telehealth case scenarios in pairs or as a group. 

Activity 3 Case study A discussion (10 mins)

Share thoughts on this case. 

Activity 4 Case study B discussion (10 mins)

Share thoughts on this case.

Activity 5 Wrap up (10 mins)

  • Identify one thing I will keep doing.

  • Identify one thing I might change.

Post-session reading is available for further learning.