Session Outline

 Learning Objectives

• Explore how telehealth impacts the doctor-patient consultation.

• Reflect on how the modality of video or phone impacts the consultation.

• Explore strategies for dealing with uncertainty in the telehealth consultation.  

• Reflect on the role telehealth plays in longitudinal GP care.

Pre-session activity and reading There is a reflective activity and a short reading to complete prior to this session.

Activity 1 Discussion (10 mins)

• How do you think telehealth changes the steps in a consultation? 

Activity 2 Case study A discussion (15 mins)

• What is clinically appropriate and not appropriate?

• How does consulting via telehealth differ to a face-to-face consultation?

Activity 3 Case study B discussion (15 mins)

• Do I need to do an examination?

• What safety netting would I need to do?

Activity 4 Case study C discussion (15 mins )

• What would video offer?

• What other information can I gather and how?

Activity 5 Wrap up (10 mins)

• Identify one thing I will keep doing.

• Identify one thing I might change.

Post-session reading is available for further learning. Reminder to complete Audit Task before Session 3.